Refund policy

We stand behind the quality of every saber we produce.

Defective or Damaged Items

 

If your saber arrives defective or damaged, we will repair or replace it at no additional cost. In cases where a repair is not feasible, a full replacement unit will be issued.

Returns (Non-Defective Items)

• Returns are accepted within 30 days of confirmed delivery.
• All approved returns are issued store credit only.
• Store credit has no expiration and may be used toward any future purchase.
• Returned items must be unused, in original condition, and include all original packaging.

A 15% restocking and processing fee applies to all non-defective returns. This covers non-recoverable transaction fees, currency conversion costs, refund processing, and labor required to inspect and restock the item.

 

After 30 Days

• Returns are not accepted after 30 days from delivery.
• However, all sabers remain fully covered under our warranty.
• If an issue arises after 30 days and is determined to be a manufacturing defect, we will repair or send a full replacement at our discretion.

Final Sale & Promotional Orders

Orders placed during special promotions, limited releases, or bundle offers (including but not limited to “Buy 1 Get 2 Free” promotions) are final sale and not eligible for return or store credit, due to the nature and pricing structure of these offers.

General Notes

• Store credit is issued only after returned items are received and inspected.
• We reserve the right to deny returns that show signs of misuse, damage, or excessive wear.